Multiple systems not responding properly

Incident Report for CloudBees

Resolved

All services are operational and stable.

The root cause has been identified as a CloudFlare service interruption - https://www.cloudflarestatus.com/incidents/b888fyhbygb8

We have updated our status page note our support email address in the event our ZenDesk hosted site is not available.
Posted 5 years ago. Jul 17, 2020 - 23:49 UTC

Monitoring

Our monitoring systems show that all impacted services have recovered. We will continue to monitor this situation.
Posted 5 years ago. Jul 17, 2020 - 21:39 UTC

Investigating

We are investigating an issue on several CloudBees systems that seems related to a ZenDesk / CloudFlare issue that is not being reported by them yet.

This is a developing situation.
Posted 5 years ago. Jul 17, 2020 - 21:32 UTC
This incident affected: CodeShip (CodeShip Website) and ZenDesk.